Privacy Notice

Last Updated: August 1, 2026

At mrsmeyers Retail, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Notice describes how mrsmeyers Retail collects, uses, discloses, and safeguards your information when you visit our website mrsmeyersell.shop (the “Site”), make a purchase, or interact with our customer service team. By using our Site or services, you consent to the practices described in this notice.

1. Information We Collect

We collect information you provide directly and information collected automatically when you interact with our Site.

Information You Provide

• Account & Order Information: Name, shipping and billing address, email address, phone number, payment card details (processed securely by our payment processor — we do not store full card numbers on our servers), order history, and any notes or gift messages you include.
• Customer Service Correspondence: Content of emails, chat messages, phone call notes, and any attachments you send when contacting mrsmeyers Retail Customer Service.
• Marketing Consents: Your email address and preferences when you sign up for newsletters, promotions, or loyalty updates.
• User-Generated Content: Reviews, testimonials, or social posts you submit (subject to our Terms & Conditions).

Information Collected Automatically

• Device & Log Data: IP address, browser type, operating system, referring/exit pages, clickstream data, timestamps, and approximate geographic location (derived from IP).
• Cookies & Similar Technologies: Session cookies, persistent cookies, and local storage to enable shopping cart, remember your preferences, analytics, and personalized advertising. See Section 7 below for more on cookies and your choices.

2. How We Use Your Information

mrsmeyers Retail uses personal information for the following business and commercial purposes:

• To fulfill orders & process payments: Processing transactions, arranging shipping, sending order confirmations and tracking updates, and handling returns and refunds per our Refund Policy.
• Customer service: Responding to inquiries, troubleshooting, verifying your identity for account security, and documenting resolutions.
• Marketing & promotions (with your consent where required): Sending newsletters, exclusive offers, product launches, and personalized recommendations. You may opt out at any time — see Section 8.
• Site improvement & analytics: Understanding how visitors use our Site, optimizing the user experience, troubleshooting bugs, and measuring marketing campaign performance.
• Fraud prevention & security: Detecting and preventing fraudulent transactions, unauthorized access, and other illegal activities; protecting the rights, safety, and property of mrsmeyers Retail and our customers.
• Legal compliance: Complying with applicable laws, regulations, court orders, or government requests; enforcing our Terms & Conditions and other policies.

3. How We Share & Disclose Information

mrsmeyers Retail does not sell your personal information in exchange for money. We share your information only with the categories of recipients listed below, and only to the extent necessary to deliver our services:

• Service Providers: Companies that perform services on our behalf, including payment processors, shipping carriers (USPS, FedEx, UPS), fraud prevention tools, email service providers, analytics providers (e.g., Google Analytics), and cloud hosting providers. Each is contractually required to protect your information and use it only as directed.
• Professional Advisors: Our accountants, auditors, lawyers, and insurers, in the course of providing their professional services to mrsmeyers Retail.
• Business Transfers: In the event of a merger, acquisition, corporate reorganization, bankruptcy, or sale of all or part of mrsmeyers Retail’s assets, your information may be transferred as part of the transaction, subject to standard confidentiality protections.
• Legal & Protection: When we believe in good faith that disclosure is necessary to comply with legal process, enforce our policies, investigate fraud, or protect the rights, property, or safety of mrsmeyers Retail, our employees, customers, or the public.
• With Your Consent: We will share information with third parties for purposes not described in this Notice only if we have your explicit consent.

4. Data Retention

mrsmeyers Retail retains your personal information for as long as reasonably necessary to fulfill the purposes outlined in this Notice, including: (a) to maintain records of transactions for accounting, tax, and warranty purposes (typically 3-7 years); (b) to resolve disputes and enforce our agreements; (c) to comply with legal, regulatory, or audit requirements; and (d) to protect the security of our Site and prevent fraud. When we no longer need information, we securely delete or anonymize it.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards designed to protect the personal information we collect and store. These include TLS/SSL encryption for data in transit, encrypted storage for sensitive data, access controls, regular security assessments, and employee privacy and security training. No method of transmission or storage is 100% secure, however, and mrsmeyers Retail cannot guarantee absolute security. If we learn of a security incident involving your personal information, we will notify you and applicable regulators as required by law.

6. Your Rights & Choices (US State Privacy Laws)

Depending on the US state in which you reside, you may have certain rights regarding your personal information under laws such as the California Consumer Privacy Act (CCPA/CPRA), Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act.

These rights may include:

• Right to Know / Access: Request information about the categories and specific pieces of personal information we have collected about you in the preceding 12 months, and receive a portable copy.
• Right to Delete: Request deletion of your personal information, subject to exceptions (e.g., data we must retain for legal, accounting, or fulfillment purposes).
• Right to Correct: Request correction of inaccurate or incomplete personal information we hold about you.
• Right to Opt Out: Opt out of the “sale” or “sharing” of your personal information as defined under applicable law (including for cross-context behavioral advertising). mrsmeyers Retail does not sell personal information for monetary consideration.
• Right to Limit Use: Where applicable, request limitation of the use and disclosure of your sensitive personal information.
• Non-Discrimination: mrsmeyers Retail will not discriminate against you for exercising any of these rights. You will not receive different pricing or quality of service, nor will you be denied goods or services.

To exercise any of these rights, please contact us using one of the methods listed in the Contact Us section at the bottom of this page. We will verify your identity using information on file (typically email + order details) before fulfilling requests that access or modify personal data. Response time is typically within 45 days of receipt.

7. Cookies, Analytics, & Advertising

Cookies

Our Site uses cookies and similar storage technologies for the following purposes:

• Essential Cookies: Required for core Site functionality — shopping cart, checkout, session management, and security features. These cannot be turned off if you wish to use the Site.
• Analytics Cookies: Help us understand how visitors navigate our Site so we can improve performance and experience (e.g., Google Analytics).
• Marketing Cookies: Used to show you relevant mrsmeyers Retail advertisements on other websites and measure ad campaign effectiveness.

You can control cookies through your browser settings (Help menu of your browser explains how to block or delete cookies). Disabling non-essential cookies may affect some Site features.

Interest-Based Advertising Opt-Out

For interest-based advertising opt-out options, please visit:
• Network Advertising Initiative (NAI): http://www.networkadvertising.org/choices/
• Digital Advertising Alliance (DAA): http://optout.aboutads.info/

8. Marketing Communications Opt-Out

If you no longer wish to receive promotional emails from mrsmeyers Retail, you may unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any marketing email, or by sending a request to [email protected] with “Unsubscribe” in the subject line. Transactional emails (order confirmations, shipping updates, customer service replies) will continue even if you opt out of marketing.

9. Children’s Privacy

Our Site is not directed to children under the age of 13, and mrsmeyers Retail does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete it from our records. If you believe we may have information from or about a child under 13, please contact us immediately.

10. International Visitors

Our Site is operated from and intended for use within the United States. If you access our Site from outside the US, please note that your information will be transferred to, stored, and processed in the US — a jurisdiction whose data protection laws may differ from those of your country.

11. Links to Third-Party Sites

Our Site may contain links to websites operated by third parties, including social media platforms and payment processors. This Privacy Notice applies only to our Site. mrsmeyers Retail is not responsible for the privacy practices of any third-party site. We encourage you to read the privacy policies of every website you visit before providing personal information.

12. Changes to This Privacy Notice

mrsmeyers Retail may update this Privacy Notice from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will post the updated notice on this page with a revised “Last Updated” date and, where required by law, provide additional notice (e.g., email notification or prominent Site banner). Your continued use of our Site after changes become effective constitutes acceptance of the updated Notice.

13. Shine the Light (California Residents)

California Civil Code Section 1798.83 (Shine the Light) permits California residents who have provided personal information to us to request, once per calendar year, certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information below.

14. Contact Us About Privacy

mrsmeyers Retail Customer Service

? Address: 1525 Howe Street, Racine, WI 53403

? Phone: (877) 865-1508

✉️ Email: [email protected]

? Hours: Monday – Friday, 8am – 5pm CST

For privacy-specific inquiries, you may also email [email protected].